AIM Information for Students

The DRC uses Accessible Information Management (AIM), an online accommodation management system that allows students to request their accommodations through an online Student Portal. AIM has replaced our OneDRC portal as the tool for students to request accommodation letters and schedule exams with the DRC Testing Center. 

Students can use the AIM Student Portal to:

  1. Request accommodations for individual courses. After you request accommodations through the AIM Student Portal, your access consultant will email your accommodations letters directly to your instructors.
  2. Upload new documentation for your access consultant to view.
  3. Schedule exams to be taken in the DRC Testing Center (for testing accommodations only).
  4. Submit your textbook to Document Conversion for an alternative format (for Document Conversion accommodations only).

How-to guides for using the AIM Student Portal 

Learn more about the other sections of the Student Portal under My Dashboard and Accommodations menus.

Logging in to the AIM Student Portal

After you have met with an access consultant via the Gold option or received email communication via the Maroon option, you will be able to access the AIM Student Portal. You will login with your UMN credentials and be brought to an overview page. If you have accommodations that require signing an E-Form Agreement, you will be prompted to sign the agreement the first time you login each semester. 

On the Overview page, you will have a My Dashboard menu bar on the left side where you can navigate to different links and features of the Student Portal.

Student portal Overview page with My Dashboard menu bar and central tiles for Accommodation Requests and Access Consultant information.

 

Viewing Your Accommodations (called Eligibilities in AIM)

Under My Dashboard, select "My Eligibility" to see a list of your accommodations.

You can also select “Generate PDF” to download a copy of your accommodations. This is only a record of your accommodations, not a letter to share with instructors. 

Requesting Accommodations

Each semester, you will need to request your accommodations through the AIM Student Portal. 

You can find Accommodation Requests under My Dashboard in the Overview section. 

  • In the Accommodation Requests section for the current term, select “Add Request for (number) Class”
    • The text will specify how many courses you have not requested accommodations for 
"Accommodation Requests" tile that displays the number of current requests and a plus sign with a link to "Add Requests for 1 Class”.

 

  • Select courses and “Continue to Next Step”
  • You can select as many or as few courses at a time. You can choose to have the same accommodations for every course or select individually.
Accommodation Requests tile on the step "Select Courses." Tile includes a checkbox list with course titles and the checkbox option to "Apply the same accommodations to all selected courses." At the bottom of the tile is a button to "Continue to Next Step".

 

  • Select accommodations for course or “I do not need accommodations for this course” and select “Submit Request” 
Accommodation Requests tile on the step/section "Select Accommodations." The section includes checkboxes to select accommodations or to select "I do not need accommodation for this course: [course name]". Under the following section, "Step: Final Step" there is the button "Submit Request" (along with the button "Start Over").

 

  • Your accommodation letter will be sent to your instructor once your access consultant reviews the request. Starting Fall 2025, some accommodations may be approved automatically however some accommodations or requests may require approval from your access consultant. 
Screenshot of the section "Accommodation Requests" with a following section whose header is the name of a specific course. Within the course specific section, the first piece of text reads "Status: Approved".

 

  • You will receive a copy of the email sent to your instructors. You can view all accommodation letters sent by AIM under My Dashboard in the My Mailbox (Sent Emails) section 
"My Mailbox - Sent Emails" screen in AIM, which displays the accommodation letter that was sent to the instructor with the email subject beginning "[DRC] Notification of Disability Accomomdations".
  • If you have submitted requests for all your courses in a semester, you will see a green check in the Accommodation Requests section under My Dashboard. If you have not made requests for all courses, there will be a plus sign. 
Accommodation Requests tile with the semester named in its header displaying the number of accommodation requests with a link to "View Request Detail" below it and a box with a check with a link to "View All Requests" below it.

Modifying Accommodations

  • To request new accommodations not listed under My Eligibility, please reach out to your access consultant. 

  • To update or resend a letter with your approved accommodations, go to My Accommodation Requests and select “View Request Detail” and then “Modify Request” for the course you need to update.

The "Accommodation Request SPRING 2025" tile is shown with the "View Request Detail" button highlighted. Next to it in the section headed by the course name (after the "Accommodation Requests" section) the "Modify Request" link is highlighted (under the text "Available Actions:").

  • Select/deselect your accommodations and select “Update Request”. If you need to make changes for multiple courses, you must do this for each course individually. 

Screenshot of information displayed after clicking "Modify Request" which includes 4 sections. In the Accommodations section, under "Select Accommodations" individual accommodations are displayed with a checkbox to select each and the "Update Request" button beneath that is highlighted.

 

  • To resend a letter, select “Re-send notification”. Re-sending the notification will resend the letter without the changes. This feature will not commonly be used. Instances of use include if a faculty member cannot find the original letter.

 

Screenshot of information displayed after clicking "Modify Request" which includes 4 sections, highlighting the "Re-Send Notification" button under the "Available Actions" section.

 

Submitting Additional Documentation

You can submit additional documentation in AIM under Accommodations in the Submit Additional Documentation for Review section. Select “Start New Application” in the Additional Documentation section and fill out the form.
 

My Dashboard Section Links

Access Consultant Information

Under My Dashboard–Overview, you can find your access consultant’s name, pronouns, and a ”Send Email” link. They are your primary contact at the DRC.

Equipment

Under My Dashboard–Equipment you can view all equipment loans through the DRC. Please note that DRC equipment loans are not a common accommodation and it requires a conversation with your access consultant. 

My Files

Under My Dashboard–My Files, you can view documentation on file with the DRC.

Documentation will not show up here automatically - you must email your access consultant to request the documentation be released back to you.

My Documents

Under My Dashboard–My Documents, you may have additional documents or letters. Your access consultant will let you know if this section is relevant to you.

My E-Form Agreements

Under My Dashboard–My E-Form Agreements, you will find E-Form agreements that you have signed previously, if relevant to your accommodations. 

My Mailbox (Sent Emails)

Under My Dashboard–My Mailbox, you can view all emails sent from AIM to you or your instructors. This is one way to verify when and to whom your accommodation letter was sent. 

Accommodations Section Links

List Requests

Under Accommodations–List Requests, you can view your accommodation requests for the current and previous semesters.

Course Syllabus

Under Accommodations–Course Syllabus, this is where you will upload course syllabi if a specific accommodation request requires it (i.e alt format.

Testing Center

Under Accommodations–Testing Center, you can schedule your exams in the DRC Testing Center if you have testing accommodations. 

Glossary of AIM Terms

AIM – Accessible Information Management. Your new portal that will replace OneDRC. 

Eligibility – Your accommodations (i.e extended testing time, a peer note taker, an interpreter, alternative formats, etc.) 

Faculty Notification Letter – The accommodation letter that is sent to your instructors containing information about your accommodations and how to contact your access consultant with questions. For returning students, you may be more familiar with this document being called your accommodation letter.